Managed Care Quality: A Practical Guide

*Provides definitions of common terms used in the field *Summarizes the history of quality in health care, demonstrating the evolution of managed care
*Defines and explains ideas about what is quality, who is a quality professional, and the effects of quality control on health care organizations
*Presents step-by-step methodology for implementing health care quality with an emphasis on managed care plans
*Includes scenarios and examples of how to apply quality monitoring principles to real-life situations *Highlights team-building skills and roles of team players
*Uses the US Preventitive Medicine Task Force *Guidelines as an example of applying quality improvement to a managed care setting

Managed care organizations are paving the way to the future of health care delivery in the United States and countries around the world. As managed care systems evolve, a major concern is quality. Managed Care Quality: A Practical Guide is a collection of applications and experiences gathered from practicing health professionals in the field of managed care. This first "how to" guide was written to help managed care organizations meet the common objective of ensuring the best quality of services and care. Managed Care Quality: A Practical Guide presents successive steps in implementing quality in health care organizations. It introduces the methods, skills, and practices involved in quality health care programs and offers solutions to problems typically encountered in managed care.