Conflict and Communication
Fred E. Jandt
ISBN: 9781506308272
Vydavateľstvo: SAGE Publications
Rok vydania: 2016
Väzba: Paperback
Počet strán: 272
Pôvodná cena: 106,42 €
Výstavná cena:
95,78 €(t.j. po zľave 10%)
(Cena je uvedená vrátane 10% DPH)
Katalógová cena: 82 GBP
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dopravu zdarma
Termín dodania na našu pobočku v Bratislave je približne 2-3 týždne.
Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.