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  1. Autor Názov titulu Vydavateľstvo Rok Cena
Myers J.H. Measuring Customer Satisfaction: Hot Button and Other Measurement Issues AMA 1999 Na vyžiadanie
Chakrapani Ch. How to Measure Service Quality & Customer Satisfaction: the Informal Field Guide AMA 1998 Na vyžiadanie
Murphy P. R. Contemporary Logistics, 8th ed. Prentice Hall 2004 Na vyžiadanie
Kaplan R.S. The Balanced Scorecard HBS Press 1996 Na vyžiadanie
Pride Marketing Houghton Mifflin 2003 Na vyžiadanie
Burley J. Encyclopedia of Forest Sciences, 4 Vol. Set Elsevier 2004 Na vyžiadanie
Shasha D. Database Tuning Morgan Kaufmann 2003 Na vyžiadanie
Iyer G. R. Customer Relationship Management in Electronic Markets Haworth Press 2004 Na vyžiadanie
Chaffey D. Total E-mail Marketing: Maximizing Your Results from Integrated E-marketing Butterworth-Hein. 2007 Na vyžiadanie
French W. L. Human Resources Management Houghton Mifflin 2007 Na vyžiadanie
Ennew Ch. T. Financial Services Marketing: An International Guide to Principles and Practice Routledge 2006 46,39 €
Berson A. Master Data Management and Customer Data Integration for a Global Enterprise McGraw-Hill 2007 41,38 €
Ralph Kimball,Margy Ross The Data Warehouse Toolkit: The Complete Guide to Dimensional Modeling Wiley 2002 53,21 €
Charles S. Wasson System Analysis, Design, and Development: Concepts, Principles, and Practices Wiley 2006 146,69 €
Martin J. Operational Excellence Auerbach 2007 Na vyžiadanie
Jose Justiniano,Venky Gopalaswamy Practical Design Control Implementation for Medical Devices Taylor & Francis 2003 110,20 €
Chaffey D. eMarketing Excellence 3e Butterworth Heinemann 2008 Na vyžiadanie
Peter G Northouse Introduction to Leadership: Concepts and Practice Sage Publications 2009 37,33 €
Villanueva J. Customer Equity : Measurement, Management and Research Opportunities NOW Publisher 2007 Na vyžiadanie
Buttle, Francis Customer Relationship Management Butterworth-Heinemann 2008 36,61 €
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